Move-Nest

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Assessor Terms & Conditions

These terms govern your engagement as a Domestic Energy Assessor (DEA) with Move-Nest Property Limited (Company No. 16708319, registered in England & Wales). By submitting an application and accepting job offers through the Move-Nest platform, you agree to these terms in full.

1. Status of Engagement

  1. 1.1You are engaged as an independent contractor, not an employee, worker, agent, or representative of Move-Nest Property Limited ("Move-Nest").
  2. 1.2You provide EPC services directly to the customer, and Move-Nest acts only as an introducer and booking facilitator.
  3. 1.3You are responsible for your own tax, National Insurance, equipment, travel, insurance, training, and accreditation compliance.

2. Professional Standards & Compliance

  1. 2.1You warrant that you are a fully qualified and accredited Domestic Energy Assessor ("DEA").
  2. 2.2You will conduct all assessments with reasonable skill and care, and in full compliance with: EPC Regulations; RdSAP methodology and conventions; your accreditation body's rules; applicable UK laws and industry standards.
  3. 2.3You are solely responsible for the accuracy, legality, and validity of all EPCs you lodge.
  4. 2.4Move-Nest does not supervise, control, or review your inspection process or EPC reports.

3. Move-Nest's Role (Disclosed Agent)

  1. 3.1Move-Nest does not provide EPC assessments.
  2. 3.2Move-Nest acts solely as a booking, payment, and administration platform.
  3. 3.3Move-Nest's obligations are limited to: passing customer booking details to you; handling payment collection; facilitating communication where necessary.
  4. 3.4The contract for EPC services is between you and the customer, not Move-Nest.

4. Scheduling & Conduct

  1. 4.1You must attend all appointments you accept.
  2. 4.2Any delays, access issues, or cancellations must be notified immediately to both the customer and Move-Nest.
  3. 4.3Professional conduct is required at all times.

5. Customer Communication

  1. 5.1You are the named assessor on the EPC and responsible for explaining your lodged report if asked.
  2. 5.2Move-Nest does not interpret EPCs or provide EPC advice.
  3. 5.3You must respond to customer or Move-Nest enquiries within 48 hours.

6. Insurance Requirements

  1. 6.1You must maintain: Professional Indemnity Insurance (PII); Public Liability Insurance (PL).
  2. 6.2These must meet or exceed your accreditation body's requirements.
  3. 6.3You must provide evidence on request.

7. Fees & Payment

  1. 7.1You will be paid the agreed assessor rate per completed job.
  2. 7.2Payment is typically made within 2 working days of job lodgement.
  3. 7.3If a complaint, quality concern, or failure to lodge is reported, Move-Nest may temporarily hold payment pending resolution.
  4. 7.4If a full refund must be issued due to your error or conduct, Move-Nest may deduct or recover the relevant amount from you.

8. Liability

  1. 8.1You are fully liable for: the inspection; all EPC data entered; the lodged certificate; regulatory compliance; any loss arising from your work.
  2. 8.2Move-Nest accepts no liability for your conduct, professional judgement, or lodged EPC.
  3. 8.3You indemnify Move-Nest against any claims, losses, or costs arising from your work.

9. Data Protection

  1. 9.1You must comply with UK GDPR and keep all customer information secure, confidential, and used only for the purpose of completing the service.

10. Confidentiality

  1. 10.1You must not disclose any non-public information relating to Move-Nest systems, customers, pricing, or operations.

11. Termination

  1. 11.1Either party may terminate with reasonable notice.
  2. 11.2Move-Nest may suspend or terminate immediately for: complaints; quality concerns; misconduct; failure to lodge; breach of any part of these terms.

12. Non-Poaching (12-Month Rule)

  1. 12.1You must not solicit, accept, or carry out any direct work for a Move-Nest customer outside the platform for 12 months from the job date.
  2. 12.2Breach may lead to permanent removal and recovery of lost fees.

13. Lodgement Timeframes

  1. 13.1EPCs must be lodged within 48 hours of inspection unless otherwise agreed.
  2. 13.2Delays may result in withheld payment or removal from the platform.

14. Disputes & Contact

  1. 14.1Move-Nest may share your details (name, phone number, email address, accreditation ID) with customers if a complaint is raised.
  2. 14.2You must respond within 48 hours.

15. No-Shows & Incomplete Jobs

  1. 15.1Failure to attend an appointment without notice may result in reassignment and withheld payment.
  2. 15.2Repeated failures will result in removal from the platform.

16. Governing Law

  1. 16.1These Terms are governed by the laws of England, Scotland, Wales and Northern Ireland.

Move-Nest Property Limited · Company No. 16708319 · Registered in England & Wales

Questions? Contact info@move-nest.co.uk

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