EPC questions answered
Everything you need to know about EPCs and the Move-Nest booking process.
About EPCs
What is an Energy Performance Certificate?+
An EPC rates a property's energy efficiency on a scale from A (most efficient) to G (least efficient). It also estimates typical energy costs and suggests improvements that could save money.
How long is an EPC valid for?+
An EPC is valid for 10 years from the date of issue. You can check whether your property already has a valid EPC on the government's EPC register.
Who carries out the EPC assessment?+
Assessments are carried out by accredited Domestic Energy Assessors (DEAs). Every assessor on the Move-Nest platform is verified against the Elmhurst Energy, ECMK, or Quidos accreditation registers and holds current professional indemnity insurance.
Legal requirements
Do I need an EPC to sell my home?+
Yes. You must have a valid EPC before you can market a property for sale anywhere in the UK. You can be fined up to £5,000 if you market a property without one.
Do landlords need an EPC?+
Yes. All rental properties must have a minimum E rating. The government has proposed raising the minimum to C by 2030 for new tenancies. We recommend acting now to understand your property's current rating.
Does a new build need an EPC?+
Yes. A new build requires an EPC before it can be sold or let. Move-Nest can arrange assessments for new builds — select 'New build' as your reason for booking.
Booking and pricing
How much does an EPC cost?+
Our prices start from £75 for up to 3 bedrooms. Each additional bedroom above 3 adds £10. Enter your postcode to get an exact fixed price for your property.
Are there any hidden fees?+
No. The price shown is the price you pay. There are no hidden fees.
Can I choose my appointment time?+
Yes. You can choose a morning (8am–1pm) or afternoon (1pm–6pm) slot. The assessor will contact you directly to confirm a more specific time once the booking is confirmed.
How quickly can I get an appointment?+
We typically have availability within 2 working days, depending on your area. In many locations we can arrange next-day assessments.
The assessment
What does the assessor need access to?+
All rooms, the loft or roof space if accessible, the boiler, and the electricity and gas meters. Please ensure these are accessible on the day of the assessment.
How long does the assessment take?+
Most residential assessments take between 30 and 60 minutes, depending on the size and type of the property.
Do I need to be present?+
Someone aged 18 or over must be present to grant access. It does not need to be the owner.
Cancellations and refunds
What is your cancellation policy?+
Cancel 3 or more working days before your appointment and you will receive a full refund. Cancellations within 3 working days are non-refundable. If the assessor fails to attend, you will receive a full refund.
Can I reschedule my appointment?+
Yes. Contact us at least 3 working days before your appointment to reschedule at no extra cost. Short-notice changes cannot always be accommodated.
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